Not happy with your bag? No problem.
NO PROBLEM IF YOU ARE NOT HAPPY WITH YOUR NEW BAG. YOU WILL HAVE TO TELL US WITHIN 14 DAYS AFTER RECEIPT.
The rules for returning:
Notify me within 14 days after receipt. (email/contact form)
You will have to pay the returning costs if you want to return a bag.
If you want to you can use this Dutch herroepingsformulier, but an e-mail is fine too.